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Colombo Fish Protect Dechlorinator is a product that helps to remove toxic substances and pollution from the water, while also stimulating the mucus layer of the fish. The colloids and vitamins in this product are designed to provide a range of benefits to the fish.
One of the key advantages of using Colombo Fish Protect Dechlorinator is that it can improve the clarity of the water. This means that the water will be clearer and more attractive to fish, which can help to increase the number of fish in the tank. Additionally, the product can help to remove harmful substances and pollution from the water, which can be particularly important in areas where pollution is a concern.
Another benefit of using Colombo Fish Protect Dechlorinator is that it can help to stimulate the mucus layer of the fish. This can be particularly important for fish that are prone to illness or that are recovering from an illness. By stimulating the mucus layer, the fish can be better able to fight off any infections or other illnesses that may be present in the water.
Overall, Colombo Fish Protect Dechlorinator is a product that can provide a range of benefits to the fish in your tank. Whether you are looking to improve the clarity of the water, remove harmful substances and pollution, or stimulate the mucus layer of the fish, this product can help to make your tank a healthier and more attractive environment for your fish.
Delivery and collection arrangements depend on the items ordered. For live fish, read our koi delivery guide and confirm the booking with us before dispatch. For dry goods and other items, see shipping and returns.
Shipping
At Elite Koi we understand the importance of receiving your items quickly. We shall endeavour to dispatch your items within 1 working day and same day if your order is received before 1pm. Orders are not accepted until you receive notification from us that the order has been fulfilled via e-mail. Our courier service is not guaranteed to be overnight due to some circumstances being beyond our control.
Dry Goods Shipped by Courier, 95% - 98% of all orders couriered are received the following working day however this is not guaranteed by our courier service provider, therefore Elite Koi do not and cannot guarantee Overnight service. If your item is required urgently please contact us prior to checking out.
Working days do not include Saturday's, Sunday's or Bank Holidays. i.e. if an order is placed on a Friday before 1pm, the item will be dispatched from us and collected by the courier. The item will not be delivered until the following Monday at the earliest and in some cases this could be the Tuesday.
Elite Koi do not ship any goods on Wednesday's, however if the item is needed urgently please contact prior to placing the order.
Please see below for our delivery methods and costs.
Dry Goods
Shipping costs added at checkout. Please contact us with any queries
Live Fish
Live Fish £30 per box overnight courier service. Live fish require conditioning to travel and Elite Koi will contact you to book the service for a convenient time for you to receive the Koi prior to Noon Wednesday & Friday
If your fish arrives damaged or deceased contact us immediately on 07561 804263.
Returns of Live fish cannot be accepted.
Returns
We hope you are happy with your purchases from Elite Koi however if you have ordered the wrong item let us know for an exchange. All Dry Goods can be returned within 30 days of the date of purchase provided they have not been opened or used. Should you wish to return an item which is unopened and unused please contact us within 30 days of the sale of purchase. We will then send you our return details.
Items damaged in the post should be reported to us within 48 Hours of receipt.
If you wish to return an item please use the "Contact Us" button at the top of page or call us on 07561 804263.
Please contact us for the postal return address.
Live Fish
If your fish arrives damaged or deceased contact us immediately on 07561 804263.
Returns of Live fish cannot be accepted.
