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External Stone cladding, Exterior Stone Cladding or Brick Slips is the use of a thin layer of stone that’s commonly applied to the exterior of a building or structure to achieve a textured appearance. Exterior Stone cladding, Stone Wall cladding helps give the impression that the building walls are made up entirely of stone. Split Face Stone or Stacked Stone is often used as a cost effective and fast fitting solution to create beautiful Stone facade or enhance a garden space. Stone Veneer or Brick slip tiles are the ideal products for Stone facing walling projects that require the appearance of natural stacked stone or brickwork. As well as looking good and natural Exterior Stone Cladding provides a practical and affordable addition to your garden. Whatever the style of your home, you will often require external walling to define some areas, confine others or make a barrier for privacy. Our stone wall cladding, and Stone facade products can help you design and build an outdoor space that caters for your every need. Stacked Stone & Stone cladding enhances the look of existing and new buildings. Ideal for new build situations offering cost savings against the full-thickness stone. Most of our Exterior Stone Cladding, Stacked Stone finishes can be constructed at the cost of a typical render finish
Experience the convenience of swift order fulfillment with our top-notch Shipping services.
For Cladding and building blocks please contact us if you wish to collect from Elite Koi. Same day and next day delivery is currently not available on these products.
Shipping
At Elite Koi we understand the importance of receiving your items quickly. We shall endeavour to dispatch your items within 1 working day and same day if your order is received before 1pm. Orders are not accepted until you receive notification from us that the order has been fulfilled via e-mail. Our courier service is not guaranteed to be overnight due to some circumstances being beyond our control.
Dry Goods Shipped by Courier, 95% - 98% of all orders couriered are received the following working day however this is not guaranteed by our courier service provider, therefore Elite Koi do not and cannot guarantee Overnight service. If your item is required urgently please contact us prior to checking out.
Working days do not include Saturday's, Sunday's or Bank Holidays. i.e. if an order is placed on a Friday before 1pm, the item will be dispatched from us and collected by the courier. The item will not be delivered until the following Monday at the earliest and in some cases this could be the Tuesday.
Elite Koi do not ship any goods on Wednesday's, however if the item is needed urgently please contact prior to placing the order.
Please see below for our delivery methods and costs.
Dry Goods
Shipping costs added at checkout. Please contact us with any queries
Live Fish
Live Fish £30 per box overnight courier service. Live fish require conditioning to travel and Elite Koi will contact you to book the service for a convenient time for you to receive the Koi prior to Noon Wednesday & Friday
If your fish arrives damaged or deceased contact us immediately on 07561 804263.
Returns of Live fish cannot be accepted.
Returns
We hope you are happy with your purchases from Elite Koi however if you have ordered the wrong item let us know for an exchange. All Dry Goods can be returned within 30 days of the date of purchase provided they have not been opened or used. Should you wish to return an item which is unopened and unused please contact us within 30 days of the sale of purchase. We will then send you our return details.
Items damaged in the post should be reported to us within 48 Hours of receipt.
If you wish to return an item please use the "Contact Us" button at the top of page or call us on 07561 804263.
Please contact us for the postal return address.
Live Fish
If your fish arrives damaged or deceased contact us immediately on 07561 804263.
Returns of Live fish cannot be accepted.
